Organisational

Some of the things that drive engagement are features of the organisation and we call these 'top down' drivers. Here are some areas of intervention that are typically necessary based on our experience.

Vision and values

A common one this. Like you, we've been through quite a lot of 'values' initiatives in our time. It certainly seems a tricky area for people to work in. Fraught with lack of clarity. Great difficulty linking values to what actually happens. Frankly put - there's a lot of guff and little impact.

With twenty years experience we're on home ground here. At the heart of what we do is changing behaviour to improve your business performance. We've taken the best contemporary thinking and research from the Social Sciences and stripped out the flannel. We use what's really at the heart of values and behaviour work to create interventions that meet your needs.

Sometimes it's about surfacing the cultural stuff that's getting in the way of delivering performance. Sometimes it's about making it clear what everyone is expecting each other and the organisation. In every case it's about linking values, business strategy and brand to create success.

Leadership issues

How visible and credible are the leadership team? Despite what some may think, people like to know who's steering the ship and that they know where they're going.

Is it clear what you're in business for and how people can contribute? This one's a key determinant of employee engagement. Maybe the top team have a view but our interventions tend to be about making sure everyone knows the purpose and strategy. Sometimes this can be about making your brand clear inside your organisation. However it's configured, the most important part is the link to each and every person. Grand statements and beautiful communications have little business impact if they don't enable each person to see how they fit in and contribute. Only by helping each person make this link will business performance be improved.

Communications

Here we're talking about your internal communications function and its effectiveness. Our interventions are about transforming your internal communications into an integral contributor to your business performance. Properly organised and executed, internal comms is an enabler of great performance. Badly done it's a net contributor to disengaged employees.

We help create outcome-focused communications which have a defined business impact. We've 20 years experience and communications awards under our belts but more importantly we've actually turned poor communications into great business enablers. Sometimes we work with you on strategy development. Sometimes we work with your communications teams to improve their capability and capacity. We always work with an outcome focus. It’s the cornerstone of our success and what we’re know for.

Sometimes this is about strategy, sometimes about team development but always it's about outcome focus. It's what we're known for and a cornerstone of our success in this field.

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