Drivers
Understanding the unique factors that drive engagement in your organisation is key to successfully driving business performance. It's not simply a matter of looking at the results of a questionnaire and finding the worst scoring items.
We don’t spend our time telling you what isn’t working. Instead we focus our efforts on identifying what it is that your organisation and its teams need to do to increase employee engagement. We find the unique set of cultural and behavioural strengths that will help you develop and enhance employee engagement so that business performance improves.
You receive a simple, prioritised list of the areas where you need to take action. These fall broadly into two categories as shown in the diagram.
Top down factors might include belief in your leadership, understanding of the future, the effectiveness of communications, the strength and relevance of your strategy, clarity of development and career path opportunities.
Interventions to address these factors would then be included in your people strategy, allowing it to directly reflect the needs of employees.
Using your driver analysis in this way:
- Demonstrates how you are using employee feedback to address employee needs
- Ensures you are focusing on interventions that will improve business performance.
Bottom-up factors are features of the immediate working environment - for example, the degree of autonomy, the way the team is lead and managed, the clarity of roles, the quality of the tools to do the job, teamwork, the physical environment, etc.
Interventions to address these factors need to be worked on locally by the team using the drivers as the list of priority areas that need to be improved to drive engagement higher.
Read more about interventions here
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